What if my device is unable to detect my NFC chip?Updated 2 hours ago

f your NFC chip isn’t responding, make sure your phone’s NFC feature is turned on and try holding the top edge of your device directly over the tag for a few seconds, (some phones have the reader in different spots). 

If it still doesn’t scan, please reach our team via email at [email protected], within 7 days of item delivery for assistance.