Orders
Get help with your order
Check Your Order Status
Log-in to to your Darc Sport online account to view your order status, tracking details and return options if available.
Order Delays
We typically ship orders within 5 business days. If there's a delay, we’ll keep you posted. Here are the most common reasons order may be delayed:. Occasionally, we need to confirm stock availability before processing your order. If an item is low i
Can I Cancel or Modify My Order?
If you need to cancel or remove an item from your order, please contact our customer support team at [email protected].
Address Changes
If you need to change your shipping address, reach out to our customer service team as soon as possible. While we are unable to guarantee that we’ll be able to update the address, we’ll do our best to assist you if your order
Why was my order refunded?
In most cases, a refund is issued because an item in your order was unexpectedly out of stock. We strive to keep our inventory accurate, but during high-demand drops, multiple customers may place orders simultaneously, sometimes leading to stock disc
Can I replace an out-of-stock item in my order?
Unfortunately, we are unable to process replacements for items that go out of stock after an order is placed. If we cannot fulfill your item due to stock issues, a refund will be issued for that item. You are welcome to visit our website and place a
How do I resolve an issue with a package returned due to an address error?
If a package has been marked for return by the carrier due to an address error, please provide the necessary details directly to the carrier as soon as possible. If your order has already been returned to us, please contact Customer Support at contac